Terms of service

Terms of Service

Last updated: September 5, 2026

Welcome to Omorfa Cosmetics. These Terms of Service ("Terms") govern your access to and use of the Omorfa Cosmetics website and your purchase of products through our online store.

By accessing our website, placing an order, or using our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or place an order.

Please read these Terms carefully before using our website.

1. About Omorfa Cosmetics

Omorfa Cosmetics operates an online store offering cosmetics, skincare, beauty and personal-care products.

Throughout these Terms, "Omorfa Cosmetics," "Omorfa," "we," "us," and "our" refer to Omorfa Cosmetics.

"Customer," "you," and "your" refer to any person accessing our website or purchasing our products.

2. Eligibility

By using our website, you confirm that:

  • You are legally capable of entering into a binding agreement;

  • The information you provide to us is accurate and complete;

  • You will use our website only for lawful purposes; and

  • You will comply with these Terms and all applicable laws and regulations.

If you are purchasing products on behalf of another person or business, you confirm that you have the authority to do so.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, ingredients, availability and other information displayed on our website are accurate and up to date.

However:

  • Product colours and appearance may vary slightly depending on your device or screen;

  • Packaging may occasionally change;

  • Product availability may change without notice; and

  • We reserve the right to correct errors or inaccuracies on our website.

The information provided on our website is intended to describe our products and is not intended to constitute medical advice.

4. Cosmetic and Skincare Products

Our products are intended for their stated cosmetic or personal-care purposes.

You should always read the product packaging, ingredient information and instructions before use.

If you have known allergies, sensitivities, or concerns about an ingredient, you should review the ingredients carefully before purchasing or using a product.

We recommend performing an appropriate patch test where applicable and following the product's instructions.

If irritation or an adverse reaction occurs, discontinue use and seek appropriate professional advice where necessary.

Omorfa Cosmetics does not guarantee that a product will produce a particular cosmetic result for every customer, as individual results may vary.

Our products are not intended to diagnose, treat, cure or prevent any disease or medical condition unless expressly stated otherwise and legally permitted.

5. Account Information

You may be able to create an account when using our website.

You are responsible for:

  • Providing accurate information;

  • Maintaining the confidentiality of your account information;

  • Keeping your password secure; and

  • All activity occurring through your account.

You agree to notify us promptly if you believe your account has been accessed without authorization.

We reserve the right to suspend or terminate accounts where we reasonably believe there has been misuse, fraud, abuse, or violation of these Terms.

6. Orders

When you place an order through our website, you are making an offer to purchase the products selected by you.

After placing an order, you may receive an email acknowledging receipt of your order. This does not necessarily mean that your order has been accepted.

An order is accepted when we confirm that the products have been dispatched or otherwise expressly confirm acceptance.

We reserve the right to refuse or cancel an order where permitted by law, including where:

  • A product is unavailable;

  • There is an obvious pricing or product-information error;

  • We suspect fraudulent or unauthorized activity;

  • We are unable to verify the information provided;

  • Shipping restrictions prevent delivery; or

  • The order violates these Terms.

If we cancel an order after payment has been taken, we will refund the amount paid for the cancelled order in accordance with applicable law.

7. Pricing

All prices displayed on our website are shown in the currency stated at checkout.

Prices may change at any time, but changes will not affect an order that has already been accepted, except where required to correct an obvious error.

Where applicable, taxes, duties, customs charges, delivery fees or other charges may be displayed separately at checkout.

Customers ordering internationally are responsible for any applicable import duties, customs charges or taxes that are not collected by Omorfa Cosmetics at checkout, unless otherwise required by applicable law.

8. Payments

We accept the payment methods displayed at checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Payment processing may be handled by third-party payment providers. We do not directly store complete payment-card information on our own systems where payment processing is handled by a third-party provider.

We reserve the right to cancel or delay an order where payment cannot be successfully authorized or where fraudulent activity is suspected.

9. Shipping and Delivery

We aim to dispatch orders within the estimated processing period displayed on our website or at checkout.

Delivery times are estimates and are not guaranteed unless expressly stated otherwise.

Delivery times may be affected by:

  • Shipping carrier delays;

  • Customs processing;

  • Public holidays;

  • Incorrect or incomplete delivery information;

  • Weather or other events outside our reasonable control; and

  • International import procedures.

Customers are responsible for providing accurate delivery information at checkout.

If you provide an incorrect or incomplete address, additional delivery or reshipping costs may apply where permitted by law.

For further information regarding refunds and returns, please refer to our Refund & Returns Policy.

10. Returns and Refunds

Our returns, cancellations and refund procedures are described in our Refund & Returns Policy.

Nothing in these Terms limits or removes any statutory consumer rights that apply to you.

If you receive a faulty, damaged, incorrect or otherwise non-conforming product, you may have additional legal rights and remedies under applicable law.

11. Promotions and Discount Codes

From time to time, Omorfa Cosmetics may offer promotional codes, discounts, sales or other special offers.

Unless otherwise stated:

  • Promotional codes must be applied at checkout;

  • Promotional codes cannot be exchanged for cash;

  • Promotional codes cannot be transferred or sold;

  • Only one promotional code may be used per order;

  • Promotions may be subject to specific terms and expiry dates; and

  • We reserve the right to withdraw or modify a promotion where permitted by law.

Additional terms may apply to individual promotions.

12. Prohibited Uses

You agree not to use our website:

  • For any unlawful or fraudulent purpose;

  • To impersonate another person or entity;

  • To submit false or misleading information;

  • To interfere with the operation or security of the website;

  • To attempt to gain unauthorized access to our systems;

  • To introduce malicious code, viruses or harmful material;

  • To scrape, copy or reproduce website content without permission;

  • To abuse promotions, discounts or referral programs;

  • To place fraudulent or unauthorized orders; or

  • In any way that violates applicable laws or these Terms.

We reserve the right to restrict or terminate access to our website where we reasonably believe these Terms have been violated.

13. Intellectual Property

All content on the Omorfa Cosmetics website, including but not limited to:

  • Logos;

  • Brand names;

  • Product names;

  • Product images;

  • Photography;

  • Graphics;

  • Website design;

  • Text;

  • Videos;

  • Marketing materials; and

  • Other original content

is owned by or licensed to Omorfa Cosmetics and is protected by applicable intellectual-property laws.

You may not copy, reproduce, distribute, modify, sell, publish, or commercially exploit our content without our prior written permission, except where permitted by law.

14. User Reviews and Content

If you submit a review, photograph, comment, testimonial, or other content to Omorfa Cosmetics, you agree that:

  • The content is your own or you have permission to submit it;

  • It does not violate another person's rights;

  • It is not unlawful, defamatory, misleading, abusive or fraudulent;

  • It does not contain malicious software; and

  • It does not infringe intellectual-property or privacy rights.

By submitting content to us, you grant Omorfa Cosmetics a non-exclusive, worldwide, royalty-free licence to use, reproduce, display and publish that content for legitimate business and marketing purposes, subject to applicable law.

We reserve the right to remove content that violates these Terms or applicable law.

15. Third-Party Services and Links

Our website may contain links to or integrations with third-party websites, payment providers, shipping companies, applications, social-media platforms or other services.

We do not control and are not responsible for third-party websites or services.

Your use of third-party services may be subject to separate terms and privacy policies provided by those third parties.

16. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

We may temporarily suspend, modify, update or discontinue parts of the website where reasonably necessary, including for maintenance, security or operational reasons.

17. Disclaimer

To the fullest extent permitted by applicable law, Omorfa Cosmetics makes no guarantees that:

  • The website will always be available;

  • The website will be free from errors or interruptions;

  • Information on the website will always be completely accurate or current; or

  • Products will produce a particular result for every customer.

Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited.

18. Limitation of Liability

To the fullest extent permitted by applicable law, Omorfa Cosmetics will not be responsible for indirect, incidental, special or consequential losses arising from your use of our website or purchase of our products.

Nothing in these Terms limits our liability for matters that cannot legally be limited or excluded, including applicable statutory consumer rights.

19. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Omorfa Cosmetics harmless from claims, losses, liabilities, damages and reasonable expenses arising from:

  • Your violation of these Terms;

  • Your unlawful use of our website;

  • Your infringement of another person's rights; or

  • Your fraudulent or unauthorized use of our services.

This section does not apply to the extent that the relevant loss was caused by our own unlawful conduct or negligence where liability cannot legally be excluded.

20. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store and protect personal information.

By using our website, you acknowledge that you have read our Privacy Policy.

21. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, products, services, legal requirements or website.

When we update these Terms, we will publish the updated version on this page and update the "Last updated" date.

Your continued use of our website after updated Terms are published constitutes acceptance of the updated Terms to the extent permitted by applicable law.

22. Governing Law

These Terms are governed by the laws applicable to the transaction and your place of residence, subject to any mandatory consumer-protection laws that apply to you.

Nothing in these Terms prevents consumers from relying on mandatory rights or protections available to them under the laws of their country or place of residence.

23. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be modified or removed to the minimum extent necessary, and the remaining provisions will continue to apply.

24. Entire Agreement

These Terms, together with our other applicable policies and notices published on our website, constitute the terms governing your use of our website and purchases from Omorfa Cosmetics, subject to any mandatory rights provided by applicable law.

25. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Omorfa Cosmetics
Email: omorfacosmetics@gmail.com
Website: Omorfa Cosmetics

Important: These Terms of Service are general business-policy wording and are not a substitute for legal advice. Omorfa Cosmetics should ensure that its final terms comply with the laws applicable to the countries in which it operates and sells its products.